code of conduct
- Customer Focus
Tetr & Aeder Consultants ensures that any agreements entered into or activities undertaken are in line with the interests of stakeholders and demonstrate good management practices in line with agreements for the consultant profession. Assignments are established, maintained and developed based on mutual trust. Tetr & Aeder Consultants is responsible for achieving the assignment objectives.
Tetr & Aeder Consultants takes responsibility for creating a progressive business climate, promotes and ensures that stakeholders maintain that atmosphere in the workplace, both at individual and team level.
- People Involvement
Tetr & Aeder Consultants communicates clearly and effectively and is focused on maintaining the stakeholder policy and improving it in the interest of good management, geared to minimising health complaints, absenteeism and accidents. They represent a sustainability commitment to working with stakeholders on the use of technology.
3.2 Diversity and Inclusion
Tetr & Aeder Consultants respects issues of diversity in the broadest sense of the word, regardless of gender, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or other opinion, membership of a national minority, property, birth, disability, age or sexual orientation. They strive to ensure that stakeholders can develop their potential.
- Process Approach
Standards and Methodologies
Tetr & Aeder Consultants adheres to the standards of conduct and practice as set out in the quality management system. They strive to identify improvements in the structure, procedures and processes within the assignment and to act in a way that supports the objectives of organizations. They treat stakeholders without discrimination, recognises their specific needs, and promotes a culture of openness and transparency in which issues are addressed promptly. They promote consistent and balanced action in addressing shortcomings in performance or standards of conduct, encouraging stakeholders to develop their skills.
4.1 Intellectual Property
Tetr & Aeder Consultants ensures that agreements on the protection of confidential information and intellectual property are in line with the interests of stakeholders, by BWBR0001886 intellectual property.
- Services Improvement
Tetr & Aeder Consultants pursues continuous progress as a permanent goal. Both at collaboration level and in partnership with stakeholders, focused on the service model that is constantly subject to improvements.
- Decision Making
Guiding effective decisions is carried out as standard by Tetr & Aeder Consultants based on a rational analysis of data. To have current and relevant facts for making business decisions, reliable and accurate source data is monitored.
- Relationship Management
Compensation and Pricing Practices
Tetr & Aeder Consultants communicates openly about compensation, in line with consistent rewards and compensation practices – Radford’s Global Survey, Information Technology. They do not receive any gifts or services that could create or imply an improper obligation.
7.1 Conflict of Interest
Tetr & Aeder Consultants acts at a level of competence and avoids conflicts of interest to ensure that interested parties, where appropriate, are made aware of past, present or future business relationships that may be or become a perceived conflict of interest. Tetr & Aeder Consultants considers the possibility of a conflict of interest in any potential new assignment and adheres to the principle of reasonable action in identifying and resolving conflicts, including conflicts of an ethical nature.